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Quality Policy


POWERGRID’s Quality management system is built around the philosophy of Prevention i.e. Quality Assurance rather than Detection i.e. final product inspection. It is considered prudent to be associated right from initial stages of production/manufacturing and at all appropriate stages so that the chances of rejection at the final stage are eliminated. The process of “Inspection and Rejection” cannot be used for execution of the projects where the implications of rejection are high in terms of delay in project completion target dates.

We specify quality requirements in our technical specifications for projects, and vendors and sub-vendors are selected based on stipulated qualifying and technical requirements. The quality is maintained by way of implementation of agreed Manufacturer Quality Plan.

We also implement agreed field quality plans to ensure quality during installation and the testing and commissioning of goods and materials at the site. We have various inspection offices spread all over the country so as to ensure timely inspections. We have also implemented a web-based inspection management system for our total quality assurance & inspection process.

POWERGRID has developed and implemented systems and procedures aligned with integrated management system comprising ISO 9001: 2015 for Quality Management System, ISO 14001:2015 for Environmental Management System and ISO 45001:2018 for Occupational Health and Safety Management System. POWERGRID achieved the distinction of being the first power utility & second company in the world to get certified with PAS 99:2012 integrating the requirements of above mentioned standards. POWERGRID achieved another milestone in its quest for excellence in quality management and got certified to Social Accountability standard SA-8000:2014. Apart from above, POWERGRID Corporate office is also certified for ISO 50001:2018 for effective Energy Management System and ISO 27001:2013 for Information Security Management Systems.

According to the Integrated Management Policy of POWERGRID, POWERGRID is committed to:-

  •  Establish and maintain an efficient and effective “National Grid” with due regard to time, cost, Technology and value additions.
  •  Sustainable development through conservation of natural resources and adopting environment friendly technology on principles of Avoidance, Minimization and Mitigation.
  •  Ensure safe, occupational hazard free and healthy work environment to the satisfaction of stake holders in all areas of its activities and shall endeavor to continually improve its management systems and practices in conformity to legal and regulatory provisions.